This has lead to a small number of customers complaining. If nectar.com is up actually and appears down only for you then follow these troubleshooting steps or you can search for an alternative.. Q: What to do if problem is at nectar.com server?. This problem has been going on for about a week or so. You can either call us on 0800 328 1700, option 2. or contact us via live chat It's ridiculous - if it's 1 linked account, why don't the vouchers apply to the 1 account. If nectar.com is actually down then you can resolve the issue by doing following:. Nectar card holders are being warned to check their balances after a widespread 'glitch' has left customers without access to their points - and in some cases with no points at all. ... "In the coming weeks we'll start moving Nectar members to our new My ID login service. We’ll find your number for you after just a couple of questions. Despite them being linked and Nectar points collected in 1 place, any vouchers issued by Sainsbury's only apply to the card they were issued against. Nectar is designed with your comfort in mind, whether you sleep on your front, back, or side. Been trying to login to my Nectar account via app and also website but keep getting message on screen in bright yellow saying Sorry there was a problem registering your nectar card. There has been a waiting period – between placing your order for a Nectar and the mattress being shipped out due the massive demand for Nectar. Mainly when I submit my log-in details I just get presented with the unfilled log-in form. If your email address isn't recognised or you're locked out of your account, please contact us and a member of our team will be happy to help. Is anyone else having problems logging into the nectar website? Wait for the site going up again. I do occasionally get logged in, but almost immediately I find I have been logged out again. Nectar has sent out an urgent message to anybody who uses the scheme ... a first world problem. I tried to log into my Nectar Card account but my password was not working/ i couldn't remember my password, so clicked on the link 'fogotten password?' but i am not trying to register card i am trying to login. To help us with your issue, please supply the following information: First Name * Required. No problem. About Current Outage Q: What to do if problem is at my end? As we mentioned previously, Nectar has become so popular that demand for the mattresses is often greater than available supply. Last Name * Required My husband and I have a joint Nectar account with 2 different card numbers. Most problems regarding your password can be resolved by clicking on forgotten password on the login page, here you can securely reset your password.. Log in to your Nectar account to check your balance, browse your offers and redeem your points! 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